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Lesson 1 - How to Defining your target audience

1. Some useful expressions 2. Why is it important to understand your target audience? 3. Making your social media marketing more effective 4. Informing your social media marketing strategy 5. Defining your target audience 6. Key takeouts Quick Links Digital Marketing      Target Audience      Social Media Marketing      Online Presence      Content Marketing Audience Traffic

Digital Marketing

What Is Digital Marketing?

 

In every level or at a high level, digital marketing refers to advertising delivered through digital channels such as search engines, websites, social media, email, and mobile apps. While this term covers a wide range of marketing activities, all of which are not universally agreed upon, we’ll focus on the most common types below.

1. Paid Search

Paid search, or pay-per-click (PPC) advertising, typically refers to the “sponsored result” on the top or side of a search engine results page (SERP). You only pay when your ad is clicked. You can tailor your PPC ads to appear when specific search terms are entered, creating ads that are targeted to a particular audience.

PPC ads are flexible, visible, and most importantly, effective for many different types of organizations. They are also contextual advertisements—ads that appear when a person is searching for a particular keyword or term.

2. Search Engine Optimization

Simply put, search engine optimization (SEO) is the process of optimizing the content, technical set-up, and reach of your website so that your pages appear at the top of a search engine result for a specific set of keyword terms. Ultimately, the goal is to attract visitors to your website when they search for products, services, or information related to your business.

SEO can almost be viewed as a set of best practices for good digital marketing. It enforces the need for a well-constructed and easy-to-use website, valuable and engaging content, and the credibility for other websites and individuals to recommend you by linking to your site or mentioning it in social media posts.

67%
of all the clicks are from the first 5 listings on a search results page
71%
of searches resulted in a page one Google organic click.


3. Content Marketing

Have you heard the expression, “Content is king?” If not, you have now. Great content is the fuel that drives your digital marketing activities:
·                It is a key pillar of modern SEO
·                It helps you get noticed on social media
·                It gives you something of value to offer customers in emails and paid search ads
Creating clever content that is not promotional in nature, but instead educates and inspires, is tough but well worth the effort. Offering content that is relevant to your audience helps them see you as a valuable source of information. On top of that, resourceful content makes it less likely that they will tune you out.

4. Social Media Marketing

People aren’t just watching cat videos and posting selfies on social media these days. Many rely on social networks to discover, research, and educate themselves about a brand before engaging with that organization. For marketers, it’s not enough to just post on your Facebook and Twitter accounts. You must also weave social elements into every aspect of your marketing and create more peer-to-peer sharing opportunities. The more your audience wants to engage with your content, the more likely it is that they will want to share it. This ultimately leads to them becoming a customer. And as an added bonus, they will hopefully influence their friends to become customers, too.

47%
of all Internet users are on Facebook.
88%
of product purchases are Pinterest pinned

5. Email Marketing

Email has been around for more than two decades, and it’s not going anywhere anytime soon. It’s still the quickest and most direct way to reach customers with critical information. The reason is simple: Consumers are very attached to their emails. Just ask yourself how many times you have checked your email in the past hour...See what we mean?

But great marketers know that not just any email will do. Successful email campaigns must be engaging, relevant, informative, and entertaining. To succeed, your marketing emails should satisfy these five core attributes:
  • Trustworthy
  • Relevant
  • Conversational
  • Be coordinated across channels
  • Strategic

6. Mobile Marketing

As mobile devices become an increasingly integral part of our lives, it’s vital that marketers understand how to effectively communicate on this unique and extremely personal channel. Mobile devices are kept in our pockets, sit next to our beds, and are checked constantly throughout the day. This makes marketing on mobile incredibly important but also very nuanced.

From SMS and MMS to in-app marketing, there are many ways to market on mobile devices, so finding the right method for your particular business is key. Beyond the mechanisms to deliver your message, you also need to think about coordination of your marketing across digital channels and make sure mobile is a part of that mix.

7. Marketing Automation

Marketing automation is an integral platform that ties all of your digital marketing together. Without it, your campaigns will look like an unfinished puzzle with a crucial missing piece. Marketing automation software streamlines and automates marketing tasks and workflows. Most importantly, it measures the results and ROI of your digital campaigns, helping you to grow revenue faster.
When used effectively, marketing automation will help you gain much-needed insight into which programs are working and which aren’t. It will give you the metrics needed to speak confidently about digital marketing’s impact on the bottom line.


Marketing Automation - Learn Digital Marketing


How Can I Maximize My Success

While there are important differences between different vendors, success is often primarily determined by three things:
  • Your strategy and process
  • Your content and lifecycle
  • Your people
By investing in these areas, you can achieve solid ROI from marketing automation. The key is to “think big, start small, and move quickly”. In other words, the best results usually come from getting started with what you have today, and then incrementally investing over time to move up the curve.

GOOD LUCK – Happy Digital Marketing


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Lesson 1 - How to Defining your target audience

1. Some useful expressions 2. Why is it important to understand your target audience? 3. Making your social media marketing more effective 4. Informing your social media marketing strategy 5. Defining your target audience 6. Key takeouts Quick Links Digital Marketing      Target Audience      Social Media Marketing      Online Presence      Content Marketing Audience Traffic

Lesson 5 - How to find your brand voice?

An introduction to the tone of voice with s ome useful expressions The tone of voice how your business speaks – the expression of your values and identity through spoken and written language. Shortened to TOV. Conversational - This is used to describe a personal TOV that speaks to your audience in an informal, genuine and friendly way, which is especially important on social media. Feed - A list of content relevant to an individual user, that is curated for them by each social platform. It’s often created by gathering a recent selection of social posts from within that platform. Each platform gives it a different name. On Facebook, it is called News Feed. TOV Guideline Document -  A definitive description of what your business’s TOV actually is, and how it should be used. It’s designed to be shared with your employees so all communications from your business are consistent.

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Question 1  of 3 Which of these three statements accurately describes what TOV is? A by-line to include in every post, which describes your business's personality and offering An expression of your business's personality through the language you use A set list of words that businesses must use in every social media post Question 2  of 3 Changing your TOV frequently can help to keep people engaged. True or false?  True False Question 3  of 3 Creating a unique, personable tone of voice for your business can:  Help your customers feel they are developing a real relationship with you  Make your social profile rank higher in search listings Mean you don’t need to post as much visual content on your profile page Click Here to Check Answer

What is the best way to engage your audience?

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How to make your social media marketing more effective?

Making your social media marketing more effective Understanding your target audience is key to the success of your social media marketing strategy. Remember: The social media community is vast and it can seem tempting to try and appeal to absolutely everyone. But this is not the right path to take. Engaging everyone means broadening your message and, as a result, losing your unique identity. Instead, be really clear about who you are targeting. This will help you understand how to appeal to them on social media, ensuring you engage with the right people at the right time. Go beyond their demographics and consider when and why your business would appeal to people. Focusing your efforts on the right people is the first step.  What else can you do to ensure the success of your social media activity? Let’s look at how Vihaan used a deep understanding of his audience to make more informed decisions: Toy shop owner, Vihaan, knows the importance of understanding his target au

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Why is tone of voice important?

Why is tone of voice important? A unique TOV helps differentiate you from your competitors. It gives your business a distinct identity, and helps build an emotional connection with your audience. Get it right and they’ll feel like they’re developing a one-to-one relationship with a person rather than a business. Your TOV also lets people know what sort of business you are and what they can expect from you. For example, a bank will often speak with a factual, authoritative and reassuring tone to let you know they are experts you can trust with your money: “Our secure saver accounts offer steady returns year-on-year.” On the other hand, a clothes store might take a lighter, more personal and conversational tone to show that they’re a fun, friendly place to shop: “It’s time to get dressed for summer – and we’ve got the latest looks!” Top tip: Think about how you speak to your customers through your traditional marketing. You should mirror this through your social media ma

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